Frequently Asked Questions

Uncle Bill’s Pet Centers are dedicated to putting pets and customers first, so we strive to provide every resource possible to keep you informed and empowered. 

To help our loyal customers navigate some questions about Uncle Bill’s and our stores, we’ve created a list of common questions. Click the question or topic that best describes your need, and you will be redirected to the answer. If you can’t find your question or answer or would simply like to learn more, you can always reach us in one of the following ways: 
 

Where do you get your puppies and pets?

Uncle Bill's breeders are USDA regulated or are hobby breeders only, and are government regulated as such.  We get the majority of our animals from long-standing, trusted and regulated, reputable pet wholesalers and local breeders.  Federal, state, and local laws as well as random inspections provide our customers the knowledge that the animals of Uncle Bill's are lovingly cared for and maintained while in our care or that of our breeders.  For more information feel free to inquire at one of our stores or visit https://www.unclebills.com/pets-and-pet-supplies/dogs/breeders. There are also times when Uncle Bill's is brought an animal that the original pet parent can no longer care for, which we then rehabilitate whenever needed and find a new forever home.  

Uncle Bill’s Pet Center is an ethical, humane source for a wide variety of pets, including Dogs, Cats, Fish, Birds, Rabbits, Guinea Pigs, Reptiles, Amphibians, and other small and exotic animals. We are the premier pet store in the Indianapolis area, with locations on the east, northeast, and west sides of Indianapolis, as well as in Fishers, Greenwood, and Ft. Wayne. Uncle Bill’s Pet Center carries a large inventory of pet supplies, and is committed to helping our customers understand and care for their animals throughout their lives.