Frequently Asked Questions

Uncle Bill’s Pet Centers are dedicated to putting pets and customers first, so we strive to provide every resource possible to keep you informed and empowered. 

To help our loyal customers navigate some questions about Uncle Bill’s and our stores, we’ve created a list of common questions. Click the question or topic that best describes your need, and you will be redirected to the answer. If you can’t find your question or answer or would simply like to learn more, you can always reach us in one of the following ways: 
 

I'm unable to care for my pet any longer, what do I do (can you take them?)

We'd be sorry to hear that you can no longer care for your pet, but we may be able to help.  Depending on the space available at any particular Uncle Bill's store to take in the animal, the size and requirements of the animal, any temperamental or health concerns, and whether or not you may have any separate housing for the animal if applicable we may or may not be able to take in your pet.  If so, however, we do our best to rehabilitate whenever necessary and find new forever homes for these pets.  Your best option if you are in such a position is to either call or visit your nearest Uncle Bill's stores or fill out this form for our review and to help us determine how we can help.

Uncle Bill’s Pet Center is an ethical, humane source for a wide variety of pets, including Dogs, Cats, Fish, Birds, Rabbits, Guinea Pigs, Reptiles, Amphibians, and other small and exotic animals. We are the premier pet store in the Indianapolis area, with locations on the east, northeast, and west sides of Indianapolis, as well as in Fishers, Greenwood, and Ft. Wayne. Uncle Bill’s Pet Center carries a large inventory of pet supplies, and is committed to helping our customers understand and care for their animals throughout their lives.