Frequently Asked Questions

Uncle Bill’s Pet Centers are dedicated to putting pets and customers first, so we strive to provide every resource possible to keep you informed and empowered. 

To help our loyal customers navigate some questions about Uncle Bill’s and our stores, we’ve created a list of common questions. Click the question or topic that best describes your need, and you will be redirected to the answer. If you can’t find your question or answer or would simply like to learn more, you can always reach us in one of the following ways: 
 

Do you ship out of the state of Indiana?

Unfortunately, Uncle Bill's does not ship outside the state lines of Indiana at this time as that would typically require special logistics and/or special licensing. However, we do offer online ordering for local in-store pickup.

Uncle Bill’s Pet Center is an ethical, humane source for a wide variety of pets, including Dogs, Cats, Fish, Birds, Rabbits, Guinea Pigs, Reptiles, Amphibians, and other small and exotic animals. We are the premier pet store in the Indianapolis area, with locations on the east, northeast, and west sides of Indianapolis, as well as in Fishers, Greenwood, and Ft. Wayne. Uncle Bill’s Pet Center carries a large inventory of pet supplies, and is committed to helping our customers understand and care for their animals throughout their lives.